Hi, my name is***** will assist you.Try this please> go to settings>applications>development and turn off usb debugging.
Sorry, but I need more advice as yesterdays did not enable me to obtain the MTP protocol. Perhaps you would look again to tell me where I can find MTP and switch to it?
Sorry for the late reply: debugging was on when I checked the settings so I turned it off. Kids still kept putting up the same message as before.
Thanks for this Andy, I will check it out later today and let you know how I get on!
Hi Andy, just to let you know that everything worked fine thanks to your advice, all pics safely downloaded to PC!
A final question: how do I clear the photo memory of my Samsung Galaxy 111 mini now I have saved the pics to PC?