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Freddy M.
Freddy M., Technician
Category: Electronics
Satisfied Customers: 18398
Experience:  Years of experience
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Hi, My Olympus camera D750 16 megapixel has stopped working

Customer Question

Hi, My Olympus camera D750 16 megapixel has stopped working with a lens fully out
One minute it was working the next not
I would appreciate any help you can give me
Thank you
Alan
Submitted: 2 years ago.
Category: Electronics
Expert:  Freddy M. replied 2 years ago.
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Hello my name is***** look forward to assisting and am very sorry to hear that you are having this problem.
I want to warn you that it is possible you will need to replace a part in order to fix this.
There are a few different things that can cause this and a couple different parts so we would need to troubleshoot to find out for sure.
Look directly at the lens does it look completely centered?
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Customer: replied 2 years ago.

YES

Expert:  Freddy M. replied 2 years ago.
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That could mean you need a new part then, just in case lets check anyway.
While holding the power button gently push the lens to the side.

Test this with each of the 4 sides, if it is off center to one side doing this should get it to retract while holding the power button.
If you hear a click while doing it do not worry that is normal.

If this did not work please come back and let me know by clicking on reply to expert so we can continue.
If it did work please don’t forget to leave a positive rating it is greatly appreciated.
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