A master reset will return the tablet to the default factory settings and erase all the personal information on the tablet. However when you get it working again you can sign in with your Google account and restore your backed up data.
Follow these steps please<<<>>>>
With the tablet turned off, press and hold the Volume Up key.
Note: To turn the tablet off completely, press the power key, tap Power off, and tap OK.
While holding down the Volume Up key, press and hold the Power key.
Hold both the Volume Up key and the Power key until the Samsung logo appears.
Release the Power key when the Samsung logo appears.
hi there randy I have followed your step by step guide to the letter and the tablet is still doing what it was doing before I have a white Samsung logo and a blue light slowly flashing across the logo I don't know how long it takes to reboot I would have thought maybe a few minutes I don't know if you can help any further as I am lost on what too do now I was kinda hoping your info would cure the tablets problem the only info I can give is that its wipes all the data then when I reboot there is a error message under the android logo so I am confused.
I purchased my tablet from new in July 2013