How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Eng. Andres Your Own Question
Eng. Andres
Eng. Andres, Engineer
Category: Electronics
Satisfied Customers: 68
Experience:  Electronic Eng. Electronics Specialist. Circuit designer
54002000
Type Your Electronics Question Here...
Eng. Andres is online now

there is an error in my system.When system was created

Customer Question

there is an error in my system.When system was created, there was two separate identitys,one for my Wife adress***@******.***, and a different address for me *****@******.*** two systems interfere and often only one address is availeable,usually my wifes.My system is meant to be senior since the sums invested are greater in mine.The system is now locked so only my wife system is availeable and I am unable to access my funds.I have spoken with Nancy XXXXXXXX in your team but it seems to baffle her.I want to close my wife system down and incorporate the funds into one only. when I set up early this year i thought my wife could cope but she cannot cope.Alastair XXXXXXXXX

Submitted: 3 years ago.
Category: Electronics
Expert:  Viet - Technician replied 3 years ago.

Hello! Thank you for your question. I will be assisting you today.

I'm sorry about the issue. Do you mean you are not able to sign in and use your email account?

Do you have windows xp, vista, or 7, or 8, or mac computer?

Edit: It looks like you are not there. When you are available, please reply back at the box below to continue. Thank you,