Was the printer used frequently, or was it left unused for a period before you put new cartridges into it?
Hi Pete, for the third time!!!!! Whenever I try to go down a line, it just jumps into the box above! I've tried 3 times to answer you now! Yes the printer was left unused for maybe a month at a time between uses. Could the old ink have dried up somewhere? I haven't wanted to mess around with it yet!!
Yes, it is likely that there is some dried ink in it if the new cartridges are not working
Remove the cartridges and inspect for any dry ink around the printhead.
You can clean it using a cotton bud soaked in alcohol.