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michelleclive
michelleclive, Customer Service
Category: Electronics
Satisfied Customers: 5664
Experience:  Working as a manager in a tech support company and i have an experience of 8 years and more in electronics device.
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I have just taken a delivery of a new Samsung UE48H8000

Customer Question

I have just taken a delivery of a new Samsung UE48H8000 Curved LED HD 1080p 3D Smart TV 48 inches.. Where is the 3D of and on switch. I have the split screen 3D image and I want to turn off the £D and return to 2D. There is no 3D button on the remote control Very frustrating. HELP Peter XXX

Submitted: 3 years ago.
Category: Electronics
Expert:  michelleclive replied 3 years ago.
michelleclive :

Hi, My name is ***** ***** i will be assisting you

michelleclive :

Please try the below

michelleclive :

press the menu button(B)..then navigate to Picture

michelleclive :

then #D

michelleclive :

Then 3D

michelleclive :

then under 3D set it or 3d mode option to Off

michelleclive :

alternately, you can also try the below

michelleclive :

Press the KEYPAD button to display the virtual remote control on the screen...in the remote that you will see on screen , you will see a 3d button at the bottom

michelleclive :

pressing it once will turn off 3 d and pressing once more will turn it back on

michelleclive :

let me know if you face any difficulty

michelleclive :

please click on a smiley face below if your question has been answered; else let me know if you have any more questions

michelleclive :

thanks for choosing just answer

michelleclive :

you may click on a smiley below and click submit now