How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Shahid Your Own Question

Shahid
Shahid, Technician
Category: Electronics
Satisfied Customers: 10083
Experience:  I have been repairing electronic gear since 1993 as a qualified Sony tech
33243543
Type Your Electronics Question Here...
Shahid is online now

Hi I have a Samsung LE32A556P1F TVs that has switched off during

Resolved Question:

Hi I have a Samsung LE32A556P1F TVs that has switched off during viewing, no standby light is showing, I have changed the power supply cable for another one which is from a working to - can you suggest anything else to try please.
Thanks
Gary
Submitted: 2 years ago.
Category: Electronics
Expert:  Shahid replied 2 years ago.
Hello Gary, my name is***** be happy to assist you.
Please allow me to ask you a few questions to diagnose the problem.
- Do you have multimeter and can check volts inside TV if trying to repair it yourself?
Thanks.
Customer: replied 2 years ago.
Yes I do, would just need to know what to check.
Expert:  Shahid replied 2 years ago.
Thanks Gary for the info.
Please remove the back cover of TV and get me the part number off of power supply board in TV which will help to assist you for volt check.
Customer: replied 2 years ago.
It has various numbers but the largest one is - BN44-00208A, is this correct ?
Expert:  Shahid replied 2 years ago.
Thanks for the part number info, BN44-00208A is correct number, working on your answer and get back to you in 10 minutes.
Expert:  Shahid replied 2 years ago.
OK, please check following link to view the power supply board image, check the black connector at lower right of board in the image and find 5.3V marking to check the volts on that pins.
http://assets.shopjimmy.com/media/catalog/product/cache/1/image/f8f28dc4a19c21aeb55ee5774693fb5d/s/j/sjbn4400208a.jpg
Do you get 5.3V DC output whilst TV power cord is plugged in wall socket?
If not then replace the power board in TV, search/ google it with the part number to get better price info to order it.
And if volts appear then we are looking at defective main board of TV were the main processor chip has stopped working for some reason/ internal failure and need to get the part number off of main board to get identical replacement main board and replace it in TV which will help to resolve the problem.
I'm sorry there is no easy or quick fix for this problem and it is definitely hardware failure that needs defective board replacement to resolve the issue.
I trust my input will help you out. Please feel free to respond if you have any additional questions.
A positive rating to answer would be greatly appreciated, please click on smiley face/star on this page then click submit/finish button so I can get credit on website for my work.
Regards,
Shahid.
Shahid, Technician
Category: Electronics
Satisfied Customers: 10083
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech
Shahid and 2 other Electronics Specialists are ready to help you

What Customers are Saying:

 
 
 
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer
< Previous | Next >
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
 
 
 

Meet The Experts:

 
 
 
  • Eng. Andres

    Eng. Andres

    Engineer

    Satisfied Customers:

    68
    Electronic Eng. Electronics Specialist. Circuit designer
< Previous | Next >
  • http://ww2.justanswer.com/uploads/RA/ratonxi/2012-1-3_151146_1.64x64.png Eng. Andres's Avatar

    Eng. Andres

    Engineer

    Satisfied Customers:

    68
    Electronic Eng. Electronics Specialist. Circuit designer
  • http://ww2.justanswer.com/uploads/JO/JonTech/2011-10-25_111835_A2c.64x64.jpg Jon-Tech's Avatar

    Jon-Tech

    Technician

    Satisfied Customers:

    1
    ASET Electronics
  • http://ww2.justanswer.com/uploads/ET/eter/2016-7-21_174524_pete.64x64.jpg Pete's Avatar

    Pete

    Engineer

    Satisfied Customers:

    789
    Over 16 years of experience in the Electronics and IT industries.
  • http://ww2.justanswer.com/uploads/SH/ShahidSony/2013-9-1_3122_Shahidb1a.64x64.jpg Shahid's Avatar

    Shahid

    Technician

    Satisfied Customers:

    575
    I have been repairing electronic gear since 1993 as a qualified Sony tech
  • http://ww2.justanswer.com/uploads/SE/SelectTronix/2013-12-28_22514_clrepair.64x64.jpg Carl L's Avatar

    Carl L

    Technician

    Satisfied Customers:

    68
    13+ Years of Computer and Electronics Experience. Current Company Owner as an IT Specialist in FL.
  • http://ww2.justanswer.com/uploads/ZB/zbkai189/2013-8-23_0421_Untitled.64x64.jpg Dan T.'s Avatar

    Dan T.

    Master Technician

    Satisfied Customers:

    8
    USAF trained; currently teaching electronics for the DoD.
  • http://ww2.justanswer.com/uploads/SI/simitpatel/2013-8-22_6857_simit.64x64.jpg simitpatel's Avatar

    simitpatel

    Customer Service

    Satisfied Customers:

    6
    I have 10 years working with electronics.
 
 
 

Related Electronics Questions