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Shahid
Shahid, Technician
Category: Electronics
Satisfied Customers: 11449
Experience:  I have been repairing electronic gear since 1993 as a qualified Sony tech
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My 4 year old LG television picture goes blank after ten minutes.

Customer Question

My 4 year old LG television picture goes blank after ten minutes. Switching of and on repeats the cycle
Submitted: 2 years ago.
Category: Electronics
Expert:  Shahid replied 2 years ago.
Hello, my name is***** be happy to assist you.
Please allow me to ask you a few questions to diagnose the problem.
- Can you please get me the model number off of your LG TV?
- Also, what video devices/ sources are connected to the TV and does the problem occur on all video input sources?
Thanks.
Customer: replied 2 years ago.

Model M2262DL

Fed from standard TV aerial

I have no other devices connected

Sound continues as normal

Expert:  Shahid replied 2 years ago.
Thanks for the info.
- Does TV own menu option screen appear if press menu button on TV or its remote control when picture went black?
Customer: replied 2 years ago.

No menu screen comes up if selected. Just goes black

Expert:  Shahid replied 2 years ago.
Thnaks for the info.
It seems the backlight inverter section turns off after some time that makes screen black thus no picture visible on screen though sound output continues.
Replacement of power supply/inverter board will help to resolve the problem in this TV.
Required PSU for this TV is available at following link..
http://www.ebay.co.uk/itm/LG-PSU-EAY58021602-AIP-0190A-AIP0190A-M2262D-/111454513144?pt=UK_Sound_Vision_TV_Boards_Parts&hash=item19f334e7f8
I trust my input will help you out. Please feel free to respond if you have any additional questions.
A positive rating to answer would be greatly appreciated, please click on smiley face/star on this page then click submit/finish button so I can get credit on website for my work.
Regards,
Shahid.
Shahid and other Electronics Specialists are ready to help you
Customer: replied 2 years ago.

I am sorry but I did not get that reply until now. I was asked to confirm what looked like a wrong model number. When I tried to get back to the conversation it just came up with the request for payment again I have tried several times but without success. I saw a message that I would get an email from the expert, but no message showed including spam. The problem has passed in all this time because my elderly brother who I was doing this for has bought another TV. I do not blame the expert, but founf the sustem difficult to reconnect to. Therefore I thing the £20 paypal should be refunded.

Expert:  Shahid replied 2 years ago.
Ray,
Please contact customer service at***@******.*** for billing query
Thank you.