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michelleclive
michelleclive, Customer Service
Category: Electronics
Satisfied Customers: 5664
Experience:  Working as a manager in a tech support company and i have an experience of 8 years and more in electronics device.
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I AM GETTING ABUSIVE AND NUDE EMAILS AND PICTURES FROM A PERSON

Customer Question

I AM GETTING ABUSIVE AND NUDE EMAILS AND PICTURES FROM A PERSON NAMED HARBANS SINGH WITH EMAIL ADDRESS *****@******.***. I DON'T KNOW HOW HE GOT MY EMAIL ADDRESS. PLEASE CAN YOU TAKE APPROPRIATE ACTIONS AGAINST THIS ROGUE PERSON.
HE HAS BEN SENDING EMAILS TO MY ADDRESS AT *****@******.***
PLEASE CHECK HIS EMAIL TO ME AND BLOCK HIM PERMANENTLY.
Submitted: 3 years ago.
Category: Electronics
Expert:  michelleclive replied 3 years ago.
Customer:

Hi, My name is ***** ***** i will be assisting you

Customer:

please let me know which email service are you using on which you aregetting these emails

Customer:

is it gmail, yahoo, aol, etc

JACUSTOMER-w5a54ga1- :

I AM GETTING ABUSIVE AND DIRTY EMAILS FROM A PERSON NAMED HARBANS SINGH EMAIL ADDRESS: *****@******.***. CAN U PLEASE BLOCK THIS PERSON OR GIVE THE EMAIL ADDRESS OF THE PERSON I CAN MAKE A COMPLAIN TO. MY EMAIL ADDRESS IS *****@******.***

Customer:

sure i will assist you in best possible way

Customer:

please let me know the last part of your email address

Customer:

is it gmail.com, yahoo.com or something else

Customer:

for your own security our chat tool blocs us from viewing customer email id's so in your last message i was unable to view the email service you are using

JACUSTOMER-w5a54ga1- :

gmail.com full address: *****@******.***.

Customer:

ok...

Customer:

have you blocked the email id of the sender in gmail itself

JACUSTOMER-w5a54ga1- :

PLEASE COULD U WRITE TO MY EMAIL ADDRESS.

JACUSTOMER-w5a54ga1- :

HOW DO I DO IT?

Customer:

i will give you the steps

Customer:

one moment please

Customer:

do you open gmail in internet explorer, firefox, chrom or safari

JACUSTOMER-w5a54ga1- :

CHROME

Customer:

ok

Customer:

open gmail in chrome

JACUSTOMER-w5a54ga1- :

OK

Customer:

next you need to click on below link and download a free app for gmail that blocks unwanted senders from sending you emails

Customer:

here is the link below

Customer:

in the page that opens click on the +FREE button on top right

Customer:

it will give you a popup to add or cancel

Customer:

click on add

Customer:

let me know once done

JACUSTOMER-w5a54ga1- :

PLEASE GIVE ME TWO MINUTES. I HAVE DONE IT TO CHROME

Customer:

ok sure

Customer:

once you have added the app, you need to open gmail, then open any message from harbans singh or one with nude pics

Customer:

then you will see a block button on top of the message..click on iy

Customer:

click on it...a confirmation message will come..confirm it and all such emails will be blocked

Customer:

now these emails will get routed to the trash box directly

Customer:

let me know if you face any difficulty or have any questions

Customer:

please click on a smiley face below if your question has been answered

Customer:

thanks for choosing just answer