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Shahid
Shahid, Technician
Category: Electronics
Satisfied Customers: 9645
Experience:  I have been repairing electronic gear since 1993 as a qualified Sony tech
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Samsung smart pvr / blue ray DVD keeps switching itself on

Resolved Question:

Samsung smart pvr / blue ray DVD keeps switching itself on and off - we have no control of it. Tried mains off to reboot and did update two days ago when prob first started?
Model no BD8900M
Submitted: 2 years ago.
Category: Electronics
Expert:  Shahid replied 2 years ago.
Hello, my name is***** be happy to assist you.
I'm sorry you are having trouble with the player.
Please allow me to ask you a few questions to diagnose the problem.
- How old is the unit and was there any storm in area that might caused this problem?
- How long the unit stays On and does any logo screen meanwhile come up to TV?
Thanks.
Customer: replied 2 years ago.

Hi Shahid

Machine is two years old - purchased 11/2012, replaced 12/2012 as 1st one was a problem. Do not recall any electrical storms or the like - been plenty of fireworks around (bonfire night Nov 5th) - not noticeable on day problem became more noticeable.

Machine comes on and off in quick succession - not seen a start up logo as its been doing it while other devices are "off" or on standby.

The problem was first noticed as machine kept switching off whilst watching a programme from the PVR - software was updated - seemed OK but next morning it was switching on and off 'at will'

It is of note that lately it has not been recording scheduled programmes and freezing in record mode - its a always done this but recently s somewhat more regularly?

Thanks

Expert:  Shahid replied 2 years ago.
Thanks Anthony for the info.
So player start switching On and Off as soon as plugged in wall socket?
Do you get any burn odor/ smell from player?
Customer: replied 2 years ago.

No odour noted - today has stayed on when switched on? When problem started yesterday we also had a problem with central heating and have a wireless programming and thermostat device in the same room? Is it possible that this device has affected PVR. Not done so before but with boiler problem it would have been sending repeated signals to controlling device? Just a thought - doesn't explain previous freezing etc but maybe on and off prob.

Regards

Expert:  Shahid replied 2 years ago.
This kind of problem can occur due to high humidity in room, have you tried to disconnect the player from internet and pull the HDMI cord and again check if player stays On or switch to on-off cycle?
Customer: replied 2 years ago.

Not needed to do this as the player - finger's crossed - is doing OK today - maybe was linked to the wifi signals from the CH controls - nothing else has changed day by day

Thanks for help - regards

Expert:  Shahid replied 2 years ago.
Anthony, sounds good that player is doing OK today, if the problem reoccurs then please take this player to different room and again check and if the problem persist then it would be either power supply board or the main board internal failure that should be checked by handy person to see either power board is providing stable/ constant supply to main board or not to get it replaced.
I trust my input will help you out. Please feel free to respond if you have any additional questions.
A positive rating to answer would be greatly appreciated, please click on smiley face/star on this page then click submit/finish button so I can get credit on website for my work.
Regards,
Shahid.
Shahid, Technician
Category: Electronics
Satisfied Customers: 9645
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech
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