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Eng. Andres
Eng. Andres, Engineer
Category: Electronics
Satisfied Customers: 68
Experience:  Electronic Eng. Electronics Specialist. Circuit designer
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ON MY TX-L19X10B TV THE PICTURE IS TOO WIDE. HEADS ARE STRETCHED

Customer Question

ON MY TX-L19X10B TV THE PICTURE IS TOO WIDE. HEADS ARE STRETCHED AND TEXT IN THE CORNERS IS MOSTLY MISSING. IS THERE A TRIMMER POTENTIOMETER ON THE CIRCUIT BOARD AS THERE USED TO BE ON OLD TV'S ?
Submitted: 2 years ago.
Category: Electronics
Expert:  Shahid replied 2 years ago.
Hello, my name is***** be happy to assist you.
Please allow me to ask you a few questions to diagnose the problem.
- What happens if you press Aspect button a few times on TV remote?
Thanks.
Customer: replied 2 years ago.

NO SETTING ON ASPECT CURES IT

Expert:  Shahid replied 2 years ago.
OK, what video sources/ devices are connected to the TV and do you get over size picture on all video input sources?
Customer: replied 2 years ago.

SKY BOX VIA A CABLE FROM THE ACTUAL BOX DOWNSTAIRS / A FREESAT BOX AND DVD PLAYER

Expert:  Shahid replied 2 years ago.
OK, and do you get over size picture on all video input sources?
Customer: replied 2 years ago.

I WILL TRY NOW

Expert:  Shahid replied 2 years ago.
Ok, please reply back with the result which will help to troubleshoot the problem.
Thanks.
Customer: replied 2 years ago.

I DON'T KNOW IT WILL TAKE A WHILE TO TRY EVERYTHING. IT NEEDS A PICTURE WITH TEXT IN A CORNER SUCH AS FOOTBALL SCORES. I WILL HAVE TO TRY LATER

Expert:  Shahid replied 2 years ago.
Lets make it simple, playback a DVD and check size, is it too wide as well?
Customer: replied 2 years ago.

I CAN'T GET DVD WORKING. WIRING AND CONNECTIONS ARE A BIT COMPLICATED I WILL COME BACK TO JUST ANSWERS WHEN I KNOW

THANKS

Expert:  Shahid replied 2 years ago.
OK, take your time and reply back with the test result.
Thanks.
Expert:  Shahid replied 2 years ago.
Hi there,

I wanted to briefly follow up with you and see how the info worked, and see if that accomplished what you were looking to do!

Please reply back here if there is additional questions.


Thank you.