How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask michelleclive Your Own Question
michelleclive
michelleclive, Customer Service
Category: Electronics
Satisfied Customers: 5704
Experience:  Working as a manager in a tech support company and i have an experience of 8 years and more in electronics device.
26798893
Type Your Electronics Question Here...
michelleclive is online now

my Samsung printer suddenly wants to print booklet style and

Resolved Question:

my Samsung printer suddenly wants to print booklet style and I cant work out how to change it back to single sheet ? urrgh !
Submitted: 3 years ago.
Category: Electronics
Expert:  michelleclive replied 3 years ago.
michelleclive :

Hi, My name is ***** ***** i will be assisting you

michelleclive :

please let me know the operating system installed

Customer:

windows 7

michelleclive :

and is it a word document you are trying to print

Customer:

I am not very technical however my wife is printing to this printer just fine so it must be a setting on my computer, however it worked fine yesterday

Customer:

no its an email from my outlook accounr

michelleclive :

ok..it seems to be a printer setting

michelleclive :

i will help you out with the setting

Customer:

it asks for the booklet printing in settings to be changed but I cant find how to do this

michelleclive :

please open the email

michelleclive :

click on print

michelleclive :

in the print box that comes up click on page setup

michelleclive :

then click on the tab on top that says paper

Customer:

done this

michelleclive :

under page size you need to change the booklet option to letter

michelleclive :

once done click on ok\print and let me know if it prints fine

Customer:

I have 2 print options the small printer icon or the windows round icon which one?

michelleclive :

did you change the page size

michelleclive :

if yes then click on small printer icon

Customer:

I think I am there just checking another email wait one?

michelleclive :

ok

michelleclive :

let me know the status once you have tried

Customer:

wahoo thank you

michelleclive :

great

Customer:

best wishes no longer frustrated from Devon

michelleclive :

let me know if you have any other questions

michelleclive :

please click on a smiley\stars below to rate my serice

michelleclive :

service

michelleclive :

thanks for choosing just answer

michelleclive :

you may click on a smiley below and click submit

michelleclive and 4 other Electronics Specialists are ready to help you