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KevinWhiteJA
KevinWhiteJA, Technician
Category: Electronics
Satisfied Customers: 962
Experience:  Working since 15 years
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ModelGR-AX670. Power on then switches off. using adapter from

Customer Question

ModelGR-AX670. Power on then switches off. using adapter from mains.
Submitted: 2 years ago.
Category: Electronics
Expert:  KevinWhiteJA replied 2 years ago.
Customer:

Hi, welcome to Just answer

Customer:

How old is it ?

JACUSTOMER-zq48m7vu- :

approx. 20years

Customer:

ok and you have already removed the battery pack and connected it directly through the adapter ?

Customer:

still the problem is there ?

JACUSTOMER-zq48m7vu- :

yes

JACUSTOMER-zq48m7vu- :

It sounds like the tape loads then dies

Customer:

the power adapter or the inter power supply of the camcorder is faulty and will need replacement...looking at the age of the unit it is more likely the power supply of the unit

JACUSTOMER-zq48m7vu- :

Should I try a battery if I can charge one up

Customer:

yes definitely...

Customer:

after this if the problem is still there I believe you should get it repaired

Customer:

you can also contact JVC customer support at 0345-310-8000.

Customer:

if it is the power supply more likely it will cost around £80 for repairs

JACUSTOMER-zq48m7vu- :

Ok thanks

Customer:

the parts might not be easily available as this model is currently not available

JACUSTOMER-zq48m7vu- :

ok

Customer:

You can get back to me if you need any assistance and I will help with no additional charges.....Is there anything else I can assist you with today ?

JACUSTOMER-zq48m7vu- :

no thanks

Customer:

You're welcome....Excellent feedback is appreciated if you are satisfied with my assistance....Have a Good Day

KevinWhiteJA, Technician
Category: Electronics
Satisfied Customers: 962
Experience: Working since 15 years
KevinWhiteJA and 3 other Electronics Specialists are ready to help you
Customer: replied 2 years ago.

I have tried batteries and adapter. In all cases it seems to load and dies.There seems to be no power through the camera after switch on. In playback and record.

Expert:  KevinWhiteJA replied 2 years ago.
Alright, then it is the Power issue and as advised earlier will cost around £80 for repairs... let me know if you need more help...Thank you.
Customer: replied 2 years ago.

Bite the bullit. Thanks.

Expert:  KevinWhiteJA replied 2 years ago.
If you have further questions I will be pleased to assist you – please use the REPLY link for further assistance..Have a good weekend.

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