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Ask Viet - Technician Your Own Question

Viet - Technician
Viet - Technician, Technician
Category: Electronics
Satisfied Customers: 35713
Experience:  Electronics Tech. Troubleshoot consumer electronics devices.
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How do I reset my apple ID and Password

Resolved Question:

How do I reset my apple ID and Password
Submitted: 2 years ago.
Category: Electronics
Expert:  Viet - Technician replied 2 years ago.
Hello! Thank you for your question. I will be assisting you today.

I'm sorry about the issue. Your Apple ID is your email address. Have you tried to reset your Apple ID account password ***** the Apple website?

Do you also have a windows or mac computer?

Please reply at the box below. Thank you
Customer: replied 2 years ago.

I enter my email address but this is not accepted

Expert:  Viet - Technician replied 2 years ago.
Do you see the option Forgot your password ***** Reset your password?

Do you also have a windows or mac computer?

Please reply at the box below. Thank you
Customer: replied 2 years ago.

I have a Windows Internet Explorer computer

Expert:  Viet - Technician replied 2 years ago.
Can I connect remotely to your computer, so I can fix your Apple ID and password ***** directly through your computer together with you? Please reply at the box below. Thank you
Customer: replied 2 years ago.

YES PLEASE

Expert:  Viet - Technician replied 2 years ago.
Thank you. Please accept the remote support offer, then please click on the website below in order to connect with me:

http://www.justanswer.com/remotedesktop/join.aspx?Session=fdff444e-c2dd-43de-9199-a95f8dd7541f

Note: If it does not connect within 5 minutes, then please reply at the box below and let me know. Thank you
Viet - Technician, Technician
Category: Electronics
Satisfied Customers: 35713
Experience: Electronics Tech. Troubleshoot consumer electronics devices.
Viet - Technician and 3 other Electronics Specialists are ready to help you
Expert:  Viet - Technician replied 2 years ago.

Working on issue. Thank you,

Expert:  Viet - Technician replied 2 years ago.
I have resolved the issue via remote support. If you need help with anything else, please come back any time. Thank you very much.
Customer: replied 2 years ago.

My password ***** up already assigned. Please advise last answer deleted in error

Expert:  Viet - Technician replied 2 years ago.
Please click on the website below in order to get back to your question about email text color there. If you'd like to request me again (Viet), please write that you want tech Viet to fix at the website below:

http://www.justanswer.co.uk/software/8v20y-please-send-previous-answer-question-colour-text.html

Thank you.

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