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carlday1
carlday1, Engineer
Category: Electronics
Satisfied Customers: 329
Experience:  Self Employed Electronic Engineer
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I have a samsung s4 mini GT_I9192 and have just received a

Resolved Question:

I have a samsung s4 mini GT_I9192 and have just received a galaxy gear and they will not connect.They have paired but will not connect.
Submitted: 2 years ago.
Category: Electronics
Expert:  carlday1 replied 2 years ago.
carlday1 :

Hi,

Thank you for using Just Answer my name is ***** ***** I will help with your question.

The first thing I would suggest is to check that your phone has the latest firmware.

The best way is to use the samsung kies software on the computer.

http://www.samsung.com/ae/support/usefulsoftware/KIES/

Customer:

I have downloaded KIES and checked the firmware and it is the latest version

carlday1 :

Thank you for checking the firmware. Could you let me know what firmware version you have?

Customer:

The firmware on my phone is PDA:NB1/Phone:NB1/CSC:NB1(AFG)

carlday1 :

Thank you at the moment I am unable to confirm if the gear is compatible with your phone the samsung US site states it is not but I am unable to confirm it in this country.

Customer:

OK thank you for your help at this time.

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