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DSC-H300 camera. Unable to set the time and date. Keep getting

Resolved Question:

DSC-H300 camera. Unable to set the time and date. Keep getting "turn the power off and on again"
Submitted: 2 years ago.
Category: Electronics
Expert:  carlday1 replied 2 years ago.
HI,
Thank you for using Just Answer my name is ***** ***** I will help with your question.
Has the camera worked ok before today? the message turn the power off and on again usually appears when the camera has a system fault.
Does the camera have a lens that comes out when powered on?
I would suggest removing the battery from the camera for a minute and then trying the camera again. Removing the battery should cause the camera to reset.
Customer: replied 2 years ago.

The camera is brand new, appears to function correctly except for this problem. It is the first thing to be done after putting the batteries in , according to the instruction manual supplied with the camera. It is possible to set the language, the geographic location and the date and time format, but then it is not possible to insert the current date and time. I have tried removing and replacing the batteries (supplied with the camera) to no effect.

Regards

J.Righton

Expert:  carlday1 replied 2 years ago.
Are you able to set the location and language.
Customer: replied 2 years ago.

Yes, have set location and language - unable to fill in current date and time.

Expert:  carlday1 replied 2 years ago.
I am sorry but I cannot find any reason as to why you cannot set time and date.
I would suggest you contact Sony normally if the camera asks to turn off and back on it is a system error and most of the time it is caused by a lens fault.
Are you able to zoom ok to take photographs?
AS the camera is new you could take it back and get a replacement.
I am sorry I cannot suggest anything else to try
carlday1, Engineer
Category: Electronics
Satisfied Customers: 321
Experience: Self Employed Electronic Engineer
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