Hi,Thank you for using Just Answer my name is ***** ***** I will help with your question.Do you have colour on your tv if you call up the tv menu?
I'm pretty sure it is an analogue set and so I cannot receive pictures through the antenna.
Yeah I think it is too, do you have a menu button you could press and see if you have colour on the menu.
The menu button produces some icons in yellow and green.
I have answered your question. Please continue to try to solve the problem.
Do the icons the menu produce look normal or do they look like they are missing a colour?Is the signal from the dvd player just in black and white? When you call up the menu on the dvd player do you have any colour.
Signal from dvd player and menu come up in black and white.
Do you have another dvd player/sky box or freeview box you could try on the tv so we can eliminate the dvd player
No, I don't.
Ok please bear with me for a few minutes
Does the tv have more than one scart lead or do you have another tv you could try the dvd player on
Normally the loss of colour is down to a faulty scart lead but as you have changed it already I would like to make sure the dvd is ok. It could be a faulty scart socket on the tv.
The tv has only one scart socket.I can move the dvd to another tv but it will take me a while to do so.
if you could do that will be great I will be around and online most of the afternoon
Connected to another tv the dvd menu comes up in colour. I've reconnected to Matsui tv and re-set up the dvd player.
Colour is now back
Thats good Maybe it was just a loose scart lead, I would try not to move the scart lead again incase it is the scart plug in the tv that is wearing out.
Thanks for your help.