Hi my name is ***** ***** I will be the expert working with you today to help resolve your problem.
what payment of 9.99 are you trying to pay
for what service?
morning i have a naw bank account and trying to set up my detals to pay but dont no haw to
please tell me for which service you wan to pay and with which card is it the credit card or debit card.
its my naw tv pacage its normaly 9.99 per month . my bank is naw the barclays and you dont have them detals for direct debits
can you tell me the tv service vendor name i can give you all the details then
how to patch your new card to the tv program company billing
please give me the tv program company name
Please confirm is it nowtv.com
nowtv.com yas it is thankyou
Thank you for confirming
now i can give you the correct link where you can signup
Click on this link: http://help.nowtv.com/
you will see manage my account
click on that
if you find and problem following the steps i can offer you are remote access service
on which i can hover your screen and make you do the necessary changes.
are we still there?
still carn.t get it sorted thay have sent me a email with my detals on and when i log on its telling me that dont recodnise it . im haveing to go to work naw till 6 tonight so i dont no . im going to have to start the prosess all over again. thought it would have been much simpoler than this . all that need are my bank detals
if you want i can get it updated all we need to start is a remote session and i can update it using the remote access
let me know if that is fine
as the page opens click on the green button i agree and let me know when you have clicked on it
sorry im haveing to go to work
alright no problem you can reply me with a date and time then we can get this startened