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On returning from holiday, there was no dialling tone on my KX-TG8324E phone. I have checked the connections, removed the splitter and connected the phone directly to the phone jack on the wall, replaced the batteries in the handset and disconnected/reconnected the base unit to the power supply. All to no avail. Please advise either online (my internet connection is fine) or by calling XXXXThank you. Rod XXXX
Thanks for responding. No, the phone is connected via a splitter to enable internet access as well. However, as I said in my first message I have tried connecting the base unit directly to the socket on the wall (bypassing the splitter) but I still could not get a dialling tone.
Hope this helps.
We have no extension sockets in the house but I took off the front plate of the socket and plugged the phone directly into the socket behind. Still no dial tone I'm afraid.
Unfortunately I don't have a normal non-cordless phone to try.
Thanks. I'll try my neighbour when he returns home from holiday. If I close this window, how do I get back into this dialogue?
Hi again Carl,
Thanks for all your help. I have now established that the fault lies with a BT cable outside the house and they are working on it.