Hi my name is ***** ***** I will be the expert working with you today to help resolve your problem.
you want to preset radio stations?
please confirm is is Sony CMT-S20B audio system
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please turn into any one radio channel you want to listen on the number 1 preset
let me know when you are there
I have tuned into radio 97.6, I then press memory tuner and P1 then 16 but have not got any confirmation that the channel is set.
press memory and the hold down the number switch on which you want to set the channel hold it down the number will flash and release the button when it stops flashing.
do the same tune it to a new channel and the hit memory and keep the number 2 button pressed till it stops blinking
this is the way you set all the channels to the number buttons you prefer.
If that doesnt work try to tune in to the channel on number one and keep the memory button pressed for 5 seocnds it will save the channel.
Do I have to press memory and the channel number at the same time?
for example press number 1 turn in to a channel and the press and hold down the memory button for 5 seconds
press number 2 button tune another channel and then press the memory for 5 seconds that should save the channel you want
I have tried this on 3 channels and both channel 1 & 2 have gone back to 87.5.
try tuning only 2 channels and see if that saves
let me see if i can get a video steps for you.
here are the steps
please follow now
Presetting radio stations1 Tune to the desired station.2 Press TUNER MEMORY to select thetuner memory mode.3 Press PRESET+/PRESET repeatedly toselect the desired preset number.If another station is already assigned to theselected preset number, the station is replacedby the new station.4 Press to store the station.5 Repeat steps 1 through 4 to store otherstations.You can preset up to 20 DAB/DAB+ and 20 FMstations. The preset stations are retained forabout half a day even if you disconnect thepower cord or if a power failure occurs.
do you need a manual as well?
Which tuner memory on the hand set No21 or No13 ?
wait i wll post the manual link to you
open the link
on the first page scroll down to the radio section you will see the steps "Presetting Radio Stations".
Let me know if you have any question.
I have tried going by the manual to preset the channels but have had no joy, I am beginning to feel there must be a fault with the system.
Unplug the power cable from the radio
and let it sit for 15 mins
after that connect the power turn on the radio and make sure the antenna is connected fine and the start the process of presetting.
if it still doesn't work then you can call sony warranty service.
I have disconnected the system and am now waiting for the 15 minutes.
you may try to connect and follow the steps now
I have reset the system still no results so will call Sony warranty Service. Thanks for trying. Goodbye
so we have identified the problem and it seems to be the device problem
you can call sony warranty support and get the unit replaced.
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