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carlday1
carlday1, Engineer
Category: Electronics
Satisfied Customers: 329
Experience:  Self Employed Electronic Engineer
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I am connected to the web using an eartheral cable

Resolved Question:

remote device or resource wont accept connection

Submitted: 2 years ago.
Category: Electronics
Expert:  carlday1 replied 2 years ago.
carlday1 :

HI,

Thank you for using Just Answer my name is ***** ***** I will help with your question.

Please could you explain the problem in a bit more detail?

Customer:

Unable to use the web, internet connection is fine. When I try to access Google or Internet explorer the message states The Proxy Server is noit responding

carlday1 :

Is the computer connected using an ethernet cable to a router?

carlday1 :

What operating system do you have?

Customer:

Not at the moment I have plugged it back to the hub

carlday1 :

Does the computer have a wifi connection?

Customer:

It is a wireless connection

carlday1 :

What operating system is it, do you have windows

Customer:

I have Windows 7

carlday1 :

Is the computer connected to the router do you have a small signal strength meter by the clock and is it white and does not have a cross or an exclamation mark in it.

Customer:

It is connected to a router small signal strength at the moment but no cross or exclamation mark in it

carlday1 :

Could you go into internet explorer and try and go to google

Customer:

I have been able to go to google through internet explorer

carlday1 :

could you try the bbc as well

Customer:

I have got into bbc

carlday1 :

Brillant do you use other programs like google chrome

Customer:

Yes

carlday1 :

Could you try google and the bbc in chrome for me

Customer:

Cannot access either

carlday1 :

Ok could you click on the three lines below the close window x on the top right of the screen

carlday1 :

Then click settings the click advanced settings right at the bottom of the page

Customer:

I have clicked on tools but no setting appear

carlday1 :

on my verison of chrome it is 5 up from the bottom

Customer:

I have stepped out of this chat as dinner is now ready, can I come back in about an hour?

Customer:

are you back on-line

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