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*ElectronicsTech, Customer Service
Category: Electronics
Satisfied Customers: 9769
Experience:  I have over 15 years experience as an electronics repair and troubleshooting technician.
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sony dav-dz260 disc drawer locked

Customer Question

sony dav-dz260 disc drawer locked
Submitted: 2 years ago.
Category: Electronics
Expert:  *ElectronicsTech replied 2 years ago.

My name is***** will assist you.
I am sorry to hear that you are having this issue. Try these steps please>
Unplug the sony dav-dz260 power cord for 5 minutes, then re connect the power cord. Then follow these steps> Press the power button to turn on the system, then press the eject, stop and power button on the front panel of the sony at the same time.

“COLD RESET” should appear in the front panel
display and the system will; return to default
settings. Then try the eject again.
Please let me know if this does not work for you or if you need any other assistance.
After we have your issue resolved please take a moment to rate my service positively.
Thank you very much!
Customer: replied 2 years ago.

tried this and locked appeared on display

Expert:  *ElectronicsTech replied 2 years ago.
okay, try a factory reset next> Please click here < and folllow the steps on page 78 for
Returning the [SETUP] settings to the default.
Customer: replied 2 years ago.

hi itried the cold reset again able to get set up menu but still comes up locked

Expert:  *ElectronicsTech replied 2 years ago.
do the factory reset instead of the cold reset on page 78 of this manual>> Please click here <