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nathan_mills
nathan_mills, Customer Service
Category: Electronics
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Experience:  Efficient Technician with more than 30 years of Experience.
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I am trying to source a pair of earphones with a USB connection

Customer Question

I am trying to source a pair of earphones with a USB connection Samsung GT-C3350, CAN YOU HELP PLEASE THANKS DAVE!
Submitted: 2 years ago.
Category: Electronics
Expert:  nathan_mills replied 2 years ago.
Customer:

Dave

Customer:

Welcome to justanswer

Customer:

Are you looking

Customer:

CLICK HERE

Customer:

These are not from Samsung but are compatible with your phone.

Customer:

Original Samsung headphones are available on ebay germany. I am not sure if they deliver at your house or not. You can check them HERE

Customer:

There is one more option available. You can buy an audio adapter which is 3.5mm to usb converter and buy a normal 3.5mm headphones. The adaptor will pair it with your phone. To buy the adaptor CLICK HERE

Customer:

If you have any further query then revert back. I am here to provide a solution to your problem. Please rate the chat POSITIVELY. Thanks and Have a good day. Cheers.

JACUSTOMER-9opygsdt- :

Nathan.

JACUSTOMER-9opygsdt- :

Sounds positive, gone first suggestion, hope it is compatible as it says!

JACUSTOMER-9opygsdt- :

Regards

JACUSTOMER-9opygsdt- :

Dave

nathan_mills, Customer Service
Category: Electronics
Satisfied Customers: 632
Experience: Efficient Technician with more than 30 years of Experience.
nathan_mills and other Electronics Specialists are ready to help you
Customer: replied 2 years ago.

Nathan

Unfortunately the hands free set arrived but the connection is not a USB one, as I stipulated. I will have to return the item, which I think I will lose the postage I paid. I'll explore the other options but can you clarify if the connection is USB on these chooses please. If I can't resolve it I will have to go refund from Just Answers. All I want to be able to do is listen to the radio without disturbing others but it's proving so difficult!

Regards

Dave

Expert:  nathan_mills replied 2 years ago.
Contact amazon and tell them about this issue. You can go with the adaptor which i have suggested above if you don't want the hassle of returning the item. The fault is with amazon as the headphones specified have a usb jack.
Thanks
Customer: replied 2 years ago.

Nathan

Not done anything yet, I am assuming you are saying if I buy the adaptor this will enable be to connect the headphones from Amazon successfully to my phone. Uncertain what to do as whilst I want a solution, I keep having to shell out to yourselves or Amazon?

Expert:  nathan_mills replied 2 years ago.
As i earlier said that Call Amazon and tell them that the product as shown on their website is not the same as you were delivered. They will surely replace it.
Or
You can buy the adaptor from their website if they don't have the USB headphones as being shown in the link.
Thank You
Customer: replied 2 years ago.

Nathan

I eventually went with the earphones from Germany. They fit but the phone only recognises them occasionally but I will probably pop into a mobile shop to get someone to have a fiddle. Another hurdle to climb but hopefully the last one. Your advice was sound, thanks again

Expert:  nathan_mills replied 2 years ago.
Thanks

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