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dresteve2000
dresteve2000, Customer Service
Category: Electronics
Satisfied Customers: 1557
Experience:  Electronics expert.
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I have a Panasonic DVD Recorder Model DMR-EZ47VEB in the display

Customer Question

I have a Panasonic DVD Recorder Model DMR-EZ47VEB
in the display it says "GUIDE" - the DVD tray has ejected the disc. (I didn't eject the disc)
I cannot get any response - I can't get the tray to close (with or without a disc). I can't get any response from the TV
Submitted: 2 years ago.
Category: Electronics
Expert:  dresteve2000 replied 2 years ago.
Customer:

Hi I am A. Stevens here to help with your question.

Customer:

I saw that you tried to power the DVD recorder on/off.

Customer:

Can you try to unplug it from the power source in the wall.

Customer:

Then wait a few minutes and plug it back in.