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michelleclive
michelleclive, Customer Service
Category: Electronics
Satisfied Customers: 5704
Experience:  Working as a manager in a tech support company and i have an experience of 8 years and more in electronics device.
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I have inadvertently uninstalled google chrome exe. How do

Resolved Question:

I have inadvertently uninstalled google chrome exe. How do I reinstall it please?.
Submitted: 2 years ago.
Category: Electronics
Expert:  michelleclive replied 2 years ago.
michelleclive :

Hi my name is ***** ***** I will be the expert working with you today to help resolve your problem.

michelleclive :

I am giving you a download link click on it and install google chrome in case you find any problem let me know i will assist you with remote access.

Customer:

I have just tried, but I still cannot download.

michelleclive :

i can install it for you all you do is sit back and watch while i fix it is the fine

Customer:

Yes please

michelleclive :

click here


michelleclive :

as the page opens click on the green button i agree it will install Elsinore remote software run it and once down let me know

Customer:

Nothing is happening

michelleclive :

can you open this link: http://tinyurl.com/msy5wyd

Customer:

I opened the link , accepted the conditions and down loaded . I clicked RUN and said YES when asked if I agreed to you taking over . then again nothing happened.

michelleclive :

nothing will happen i will run it from my side now

michelleclive :

then we will connect

michelleclive :

do not close elsinore

Customer:

O.K

michelleclive :

i am connected to you pc now

michelleclive :

i will be taking over the mouse control to install chrome for you.

michelleclive :

shall i take over now?

Customer:

yes please

michelleclive :

alright

michelleclive :

problem fixed using remote access

michelleclive :

installed and tested chrome browser.

michelleclive :

Please check and let me know if you have any question

michelleclive :

I hope I've provided the information you were seeking.

michelleclive :

Please provide a rating by clicking on the smiley below and hit submit.

michelleclive :

Thank you.

Customer:

Thank you so very much. Absolutely brilliant.

michelleclive and 2 other Electronics Specialists are ready to help you