How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask TV-Tech1 Your Own Question

TV-Tech1
TV-Tech1, Technician
Category: Electronics
Satisfied Customers: 5316
Experience:  30 years servicing Tellys
26807325
Type Your Electronics Question Here...
TV-Tech1 is online now

My Samsung htc5500d takes up to 20 mins to play a blue ray

Resolved Question:

My Samsung htc5500d takes up to 20 mins to play a blue ray disc .
Submitted: 2 years ago.
Category: Electronics
Expert:  TV-Tech1 replied 2 years ago.
, I'm TV Tech1 and I'll be working with you to identify and help you resolve your problem.
Sometimes the unit will acquire too much BD data from the DVDs you play, and that creates a file slowing the loading of DVDs...you have to clear it out. Have you reset the unit??
Customer: replied 2 years ago.

How do you do that ?

Expert:  TV-Tech1 replied 2 years ago.
Power up the unit, remove any DVD disc you have in the unit. Press and HOLD the STOP button on the unit (not the remote) seconds.
This clears the memory, but also resets the unit to factory new - out of the box condition. That means you have to start over and set the unit up the way you like it set up. So you may want to note your video and audio output settings before you do this. Video and Audio OUT settings should be noted, and if you use the internet/network settings to get online, you'll have to remember any user names and passwords to gain access to your specific accounts and set up the network connection to your modem.
Now the reason your DVD player is so slow is because your BD-LIVE setting is active on your DVD player, and BD-LIVE information has stored itself on your DVD player. It also remembers when you've played half a disc too. That memory gets filled more and more until it slows down the playback of DVDs. Best to not use BD-LIVE, turn it off if you can.
TV-Tech1, Technician
Category: Electronics
Satisfied Customers: 5316
Experience: 30 years servicing Tellys
TV-Tech1 and 2 other Electronics Specialists are ready to help you

What Customers are Saying:

 
 
 
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer
< Previous | Next >
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
 
 
 

Meet The Experts:

 
 
 
  • Eng. Andres

    Eng. Andres

    Engineer

    Satisfied Customers:

    68
    Electronic Eng. Electronics Specialist. Circuit designer
< Previous | Next >
  • http://ww2.justanswer.co.uk/uploads/RA/ratonxi/2012-1-3_151146_1.64x64.png Eng. Andres's Avatar

    Eng. Andres

    Engineer

    Satisfied Customers:

    68
    Electronic Eng. Electronics Specialist. Circuit designer
  • http://ww2.justanswer.co.uk/uploads/JO/JonTech/2011-10-25_111835_A2c.64x64.jpg Jon-Tech's Avatar

    Jon-Tech

    Technician

    Satisfied Customers:

    1
    ASET Electronics
  • http://ww2.justanswer.co.uk/uploads/ET/eter/2016-7-21_174524_pete.64x64.jpg Pete's Avatar

    Pete

    Engineer

    Satisfied Customers:

    795
    Over 16 years of experience in the Electronics and IT industries.
  • http://ww2.justanswer.co.uk/uploads/SH/ShahidSony/2013-9-1_3122_Shahidb1a.64x64.jpg Shahid's Avatar

    Shahid

    Technician

    Satisfied Customers:

    611
    I have been repairing electronic gear since 1993 as a qualified Sony tech
  • http://ww2.justanswer.co.uk/uploads/SE/SelectTronix/2013-12-28_22514_clrepair.64x64.jpg Carl L's Avatar

    Carl L

    Technician

    Satisfied Customers:

    68
    13+ Years of Computer and Electronics Experience. Current Company Owner as an IT Specialist in FL.
  • http://ww2.justanswer.co.uk/uploads/ZB/zbkai189/2013-8-23_0421_Untitled.64x64.jpg Dan T.'s Avatar

    Dan T.

    Master Technician

    Satisfied Customers:

    8
    USAF trained; currently teaching electronics for the DoD.
  • http://ww2.justanswer.co.uk/uploads/SI/simitpatel/2013-8-22_6857_simit.64x64.jpg simitpatel's Avatar

    simitpatel

    Customer Service

    Satisfied Customers:

    6
    I have 10 years working with electronics.
 
 
 

Related Electronics Questions