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*ElectronicsTech
*ElectronicsTech, Customer Service
Category: Electronics
Satisfied Customers: 9706
Experience:  I have over 15 years experience as an electronics repair and troubleshooting technician.
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my ipad will not connect to wifi it has been ok years,

Customer Question

my ipad will not connect to wifi it has been ok years, now it has suddenly stopped, it states "cannot find wi-fi" can you help me please I am running out of books!!!
Submitted: 2 years ago.
Category: Electronics
Expert:  *ElectronicsTech replied 2 years ago.
,
My name is***** will assist you.
I am sorry to hear that you are having this issue.
Try this please, unplug the power cord to your wifi modem/router. Then reconnect the power cord and follow the instructions below to reset your iPad's network settings:

Step 1:
Tap Settings.

Step 2:
Tap General.

Step 3:
Scroll down to the bottom of the page and tap Reset.

Step 4:
Tap Reset Network Settings.

Step 5:
You will get a prompt warning you that this option will delete all network settings and return them to factory default settings. Tap Reset to continue.

Step 6:
Wait while your iPad resets its network settings.

Once the reset process is done, your network settings will return to its factory default settings. Your iPad will also automatically restart. Try reconnecting your iPad to the network again.
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Please let me know if this does not work or if you need any other assistance.
After we have your issue resolved please take a moment to rate my service positively.
Thank you very much!
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*ElectronicsTech and other Electronics Specialists are ready to help you
Customer: replied 2 years ago.

Randy thanks help but my ipad is still not connected to wi Fi l think l will have to take it to the shop l bought it off & get them to reset it

Expert:  *ElectronicsTech replied 2 years ago.
Your welcome!
I wish it was better news.
Please let me know if you need any further assistance.

Thank you very much!

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