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Shahid
Shahid, Technician
Category: Electronics
Satisfied Customers: 10823
Experience:  I have been repairing electronic gear since 1993 as a qualified Sony tech
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Remote control seems to be sticking - sometimes difficult to

Customer Question

Remote control seems to be sticking - sometimes difficult to switch on and off
Submitted: 2 years ago.
Category: Electronics
Expert:  Shahid replied 2 years ago.
Hello, my name is***** be happy to assist you.
Please allow me to ask you a few questions to diagnose the problem.
- Can you please get me the model number off of TV/ unit in question which remote isn't working properly?
Thanks.
Customer: replied 2 years ago.

Denon stereo - Cd receiver RCD - M38 & radio Denon remote RC-1127

Expert:  Shahid replied 2 years ago.
Thanks for the info.
Do the control buttons on RCD-M38 work properly?
Customer: replied 2 years ago.

dont use control buttons - havent got info booklet

Expert:  Shahid replied 2 years ago.
Do the power, play, stop buttons etc on unit work properly?
Customer: replied 2 years ago.

Yes - now I have found them

Expert:  Shahid replied 2 years ago.
OK, do they work or unit works fine with them?
Customer: replied 2 years ago.

Shahid,,

Thank you for your help. However, originally I e.mailed Denon with my query and without consulting me they forwarded me to Just Answer . I am satisfied with your help but I do not want any more e.mails from Just Answer which I find very intrusive. Please take note of my instructions and do not send me any more e.mails

Thank you.

Expert:  Shahid replied 2 years ago.
Thank you for the reply and glad to know you're satisfied with my help, please feel free to respond if you have any additional questions. I'll ask customer service to stop sending any emails to you.
A positive rating to answer would be greatly appreciated, please click on smiley face/star on this page then click submit/finish button so I can get credit on website for my work.
Regards,
Shahid.

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