How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Kriptokrit Your Own Question
Kriptokrit
Kriptokrit, Customer Service
Category: Electronics
Satisfied Customers: 3073
Experience:  Over 6 years of experience in Electronics support service.
63849745
Type Your Electronics Question Here...
Kriptokrit is online now

have just bought a motorola model G, cant find where to insert

Resolved Question:

have just bought a motorola model G, cant find where to insert sim card. ( no instructions) can you help please
Submitted: 2 years ago.
Category: Electronics
Expert:  Kriptokrit replied 2 years ago.
Welcome and thanks for your question.
I'm Todd and I will be the expert working with you today to help resolve your problem.

To insert SIM card remove the back cover. If your Motorola G is 1st generation check the right upper corner for SIM slot (check the picture below).

With the gold contacts facing down, push the first SIM until it clicks.
1st generation use regular SIM card, 2nd generation microSIM card.
Motorola G second generation have usually two sim card slots, one in the right upper corner and second slot in the left upper or left lower corner (depending of version model).
Please don't hesitate to ask if you have any difficulties. I will be happy to help with any follow up questions.
If you have any difficulties or you need more information please do not rate my answer negative BAD service or POOR service. Reply to me using "Reply to Expert" button and I'll provide you with more help.
Kind Regards,
Todd
Kriptokrit and 2 other Electronics Specialists are ready to help you
Customer: replied 2 years ago.

appears to only have micro sim slot, does this mean there is no way to use regular sim?

Expert:  Kriptokrit replied 2 years ago.
Hi Jeff,
Thank you for your reply.
If you phone have only micro SIM card slot, to use your regular SIM card you will have to cut it.
You can ask your provider to do that for you or to replace your regular with the microSIM card or you can cut it by yourself.
If you decide to cut it, here is a picture that will help you to do that (it's in original size, so you can print it) -
Or, there is a SIM card cutter on the market. Here is an offer I found for you on the Amazon - click here
Please don't hesitate to ask if you need more help. I'll be happy to help with any follow up questions.
Regards,
Todd
Customer: replied 2 years ago.

thank you

Expert:  Kriptokrit replied 2 years ago.
You're very welcome Jeff. I'm glad if I could help.
Thanks for using our service.
Kind Regards,
Todd

Related Electronics Questions