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dresteve2000
dresteve2000, Customer Service
Category: Electronics
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I have a GT-18190N phone I am using Kiers to down load my

Resolved Question:

Hi I have a GT-18190N phone I am using Kiers to down load my pictures and videos .It downloads ok but when you go to play videos it comes up with a message saying it cant play them because it does not surport 3D plain Can you help me over come this problem please Rod Timmis
Submitted: 2 years ago.
Category: Electronics
Expert:  dresteve2000 replied 2 years ago.
dresteve2000 :

Hi, I am A. Stevens here to help with your question!

dresteve2000 :

Hi Rod - could you tell me what format the videos you are trying to play are?

dresteve2000 :


Please let me know when you return, so that we can continue working on this question. I will respond as soon as possible when I see your reply.

Customer:

All i can tell you its video on my phone GT 18190n

dresteve2000 :

hi Rod -

dresteve2000 :

I apologize I haven't been able to give you an answer, but I needed a bit more information before being able to do so.

dresteve2000 :

Sorry I wasn't signed in when you had replied

dresteve2000 :

Could you please retract your poor service rating so we can continue to work on the question?

dresteve2000 :

Otherwise if you are still not satisifed and would prefer a refund I can let get you started on that process.

Customer:

refund preferred please

dresteve2000 :

If you prefer a refind

dresteve2000 :

please change your rating to "OK service" to close out the question

dresteve2000 :

Then you can contact JA customer care to request a refund

dresteve2000 :

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