No, sorry, but that does not get it to ring. It goes straight to voicemail as before.
No have not done that.
OK, I did the backup and reset the phone how do I now restore my backup?
I thought I set up a Google account but it does not appear in the Accounts Tab. I did backup to my SD card so my photos are all there.
I notice that my Contacts are still there but recent Text Messages are not. Firefox has gone but as it is a free download that's not a problem.
The good news is that once I had gone through the New Startup screens that my phone does now ring again and shows the appropriate screen to accept the call. So many thanks for your help with that.
It is now well past my bedtime so thanks for your help and goodnight.