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Eng. Andres
Eng. Andres, Engineer
Category: Electronics
Satisfied Customers: 68
Experience:  Electronic Eng. Electronics Specialist. Circuit designer
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My Samsung TV cannot connect to the internet of my

Customer Question

My Samsung TV cannot connect to the internet for most of my apps. It can connect to my router but will not connect to Netflix and BBC on demand chanels. However it will connect to 5OD and ITV on demand.
Can you help?
Model code: UE37ES5500
Software version: T-MST10PDEUC-1030.0
Thanks
Submitted: 2 years ago.
Category: Electronics
Expert:  Richard replied 2 years ago.
Thank you for your question, my name is ***** ***** I look forward to assisting you.
Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.
What exactly happens when you try to connect to Netflix? How does it fail?
Thank you