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Richard
Richard, Engineer
Category: Electronics
Satisfied Customers: 36526
Experience:  Electronics Engineer
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I have an Ipad which is connected to my wifi but safari says

Customer Question

I have an Ipad which is connected to my wifi but safari says it cannot open the page because the server stopped responding
Submitted: 2 years ago.
Category: Electronics
Expert:  Richard replied 2 years ago.
Thanks for your question. My name is ***** ***** I look forward to assisting you.
Can you please hold the power and home button on the iPad for about 10 seconds until the apple logo appears, then release the buttons.
Let the iPad restart and then try to open safari.
Let me know the results please
Thank you
Customer: replied 2 years ago.

I held the button down as directed and it comes up with how can I help you no apple logo

Expert:  Richard replied 2 years ago.
You need to hold both buttons Richard, the power button and home button, like in this picture
Click me to view
These are the buttons you have to hold in
I can call you and step you through this if you wish as an additional service?
Let me know the results please
Richard and other Electronics Specialists are ready to help you
Customer: replied 2 years ago.

how much money have you taken off me so faro

Expert:  Richard replied 2 years ago.
I cannot see this as I am just an engineer here but it tells you the amounts before accepting,, but can you give me your phone number in the Private info box below Richard and I can then call you