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Eng. Andres
Eng. Andres, Engineer
Category: Electronics
Satisfied Customers: 68
Experience:  Electronic Eng. Electronics Specialist. Circuit designer
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my s backound option is greyed out and telling me function

Customer Question

Hi my s backound option is greyed out and telling me function is not available how do i get it
Submitted: 2 years ago.
Category: Electronics
Expert:  Richard replied 2 years ago.
Thank you for your question, my name is ***** ***** I look forward to assisting you.
Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.
Can you provide a little more detail please? what is the make and model of the device and which option are you referring to?
Thank you
Customer: replied 2 years ago.

samsung HUe 65 or something like that Im just incapacitated at the moment so cant get up from my seat to check

Expert:  Richard replied 2 years ago.
ok, so its a phone.
And which option is greyed out?
Customer: replied 2 years ago.

Its a tv a samsung Curve

Expert:  Richard replied 2 years ago.
ok, which option is greyed out?
Customer: replied 2 years ago.

the sound

Expert:  Richard replied 2 years ago.
So you get no sound at all? You cannot turn the sound up?
Customer: replied 2 years ago.

never mind 'ill work it out myself

Expert:  Richard replied 2 years ago.
ok.. but if you give me an actual explanation of the problem Chris, I can tell you whats going on.
I need more then "Hi my s backound option is greyed out and telling me function is not available how do i get it"