How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Richard Your Own Question
Richard
Richard, Engineer
Category: Electronics
Satisfied Customers: 37653
Experience:  Electronics Engineer
32989067
Type Your Electronics Question Here...
Richard is online now

Recieved message icon on my Samsung wave when touched message

Customer Question

Recieved message icon on my Samsung wave when touched message to read nothing there !!!
Submitted: 2 years ago.
Category: Electronics
Expert:  Richard replied 2 years ago.
Thank you for your question, my name is ***** ***** I look forward to assisting you.
Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.
The message process may have been corrupted.
If you go to messages, do you see any new messages in the inbox?
Any other strange behavior happening on the phone?
Customer: replied 2 years ago.
No
Expert:  Richard replied 2 years ago.
ok, then the process corrupted Jennifer
Go to Settings, Applications and look under the list ALL for
Google Service Framework
Tell me when you locate it please
Customer: replied 2 years ago.
Do not have anything that says all
Expert:  Richard replied 2 years ago.
You will need to swipe to the left or right to get to it Jennifer.
There are a few lists. Swipe and it will move between the lists.
Customer: replied 2 years ago.
Sorry I do not understand swipe where
Expert:  Richard replied 2 years ago.
On the screen you see when you go to settings, Applications.
But we can do this another way Jennifer
Remove the back cover on the wave, then the battery.
With the battery out, hold the power button down for 35 seconds, then release.
Then put the battery back in and the back cover and turn on and start the phone.
Tell me when you have please