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Richard
Richard, Engineer
Category: Electronics
Satisfied Customers: 38374
Experience:  Electronics Engineer
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HII am having problems sending texts messages to only one

Customer Question

HI
I am having problems sending texts messages to only one number. I have the delivery report set up so this is how I know all texts are getting through other than one number.
Thank you
Susan
Submitted: 2 years ago.
Category: Electronics
Expert:  Richard replied 2 years ago.
Thank you for your question, my name is ***** ***** I look forward to assisting you.
Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.
What is the make and model of the phone?
And can this number text you?
Customer: replied 2 years ago.

device name- GT 19300

model - same

Samsung S3

Yes, I can recieve texts and calls from this number. I can call the number too, just texts wont send.

Expert:  Richard replied 2 years ago.
ok, go to your contacts and delete this person from your contacts list.
Then have this person send a new text to you and try to reply back to it.
Let me know the results please
Richard and other Electronics Specialists are ready to help you
Customer: replied 2 years ago.

OK.

I will try that, thank you very much.

can you advise me that i have only sent a 'good will' deposit of £27 with a free one week trial. Will my deposit be refunded to me?

Susan

Expert:  Richard replied 2 years ago.
The deposit is what you are using to pay for my service.
Why would it be refunded Susan?
Customer: replied 2 years ago.

Oh, I see. Sorry!

That didnt work im afraid. Is there anything else I can try?

Expert:  Richard replied 2 years ago.
Thats ok!
Its a problem then on their phone. What is the make and model of their phone?
Expert:  Richard replied 2 years ago.
Oh, I see you just took a refund.
Ok then... all the best