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Viet - Technician
Viet - Technician, Technician
Category: Electronics
Satisfied Customers: 37538
Experience:  Electronics Tech. Troubleshoot consumer electronics devices.
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i have dropbox on my ipad when i open the dropbox it tels me

Customer Question

i have dropbox on my ipad when i open the dropbox it tels me to conect to itunes to use push notifications
when i press OK the message keeps popping back up,
i then have to power off the ipad to open anything
Submitted: 2 years ago.
Category: Electronics
Expert:  Viet - Technician replied 2 years ago.

Hello George! Thank you for your question. I will be assisting you today.

I'm sorry about the issue. It looks like the Dropbox app is corrupted on your iPad. Can you uninstall the Dropbox app (it won't affect your data) by tapping & holding on the Dropbox app icon, then tap on the "x" icon of the Dropbox app, then confirm Delete
, then reinstall the Dropbox app from App Store, then all your dropbox data will download, then check.

If needed, reboot the iPad again: Press and hold both the Power (On / Off) button and the Home button (which is located right below the screen) together for at least 10 seconds, until the Apple logo appears, then wait a bit, then check.

Please let me know. Thank you.

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