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Richard
Richard, Engineer
Category: Electronics
Satisfied Customers: 36526
Experience:  Electronics Engineer
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I can't get my emails on my new iPhone

Customer Question

I can't get my emails on my new iPhone
Submitted: 2 years ago.
Category: Electronics
Expert:  Richard replied 2 years ago.
Thank you for your question, my name is ***** ***** I look forward to assisting you.
Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.
First which email service are you trying to use on the iPhone?
And what steps have you taken to access it.
Customer: replied 2 years ago.

trying to pick up messages. have no problem accessing the internet using safari

Expert:  Richard replied 2 years ago.
Thank you
I think though you missed my question Mary
First which email service are you trying to use on the iPhone? eg: Yahoo, Gmail
And what steps have you taken to access it.
Customer: replied 2 years ago.

bt yahoo mail

Expert:  Richard replied 2 years ago.
Thank you
Go to the App Store please Mary
Download the app Yahoo Mail
Install it and open the App
Then sign into the App with your Yahoo sign in.
Tell me if you then see your emails please.