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michelleclive
michelleclive, Customer Service
Category: Electronics
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Experience:  Working as a manager in a tech support company and i have an experience of 8 years and more in electronics device.
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kindle. I cannot delete any books. Each one sticks whilst

Resolved Question:

kindle. I cannot delete any books. Each one sticks whilst showing 100% but with some writing still showing on page. Everything else seems to be working OK.
Submitted: 1 year ago.
Category: Electronics
Expert:  michelleclive replied 1 year ago.
michelleclive :

Hi my name is ***** ***** I will be the expert working with you today to help resolve your problem.

michelleclive :
Important: After you delete an item from Manage Your Content and Devices, you will no longer have access to re-download the item unless you purchase it again.


  1. Go to Manage Your Content and Devices.

  2. From Your Content, change the Show drop-down menu to the appropriate category, if needed.

  3. Select the title(s) that you want to delete, and then select Delete.

  4. To confirm, select Yes, delete permanently.

Customer:

Thank you. ***** now using the faulty kindle or the amazon site on my pc

michelleclive :

click on the Manage Your Content and Devices.

michelleclive :

and follow the steps

michelleclive :

you can do it from your kindle as well as from your pc by loggin in to the amazon account.

Customer:

on kindle, cannot get out of last book I read. Will try on PC using amazon account

michelleclive :

if you want i can walk you through using remote access on your pc.

michelleclive :

let me know.

Customer:

I am onto amazon on my tablet. will be back to you asap.

michelleclive :

take your time.

Customer:

probably can delete using this method each time, but that is not how kindle is supposed to work.

Customer:

Thanks anyway

michelleclive, Customer Service
Category: Electronics
Satisfied Customers: 4990
Experience: Working as a manager in a tech support company and i have an experience of 8 years and more in electronics device.
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