Hi, I am A. Stevens here to help with your question!
So you could either take your printer to a depot to have them repair the error
Or I can also send you a short video with instruction on how to reset the message yourself.
If you want to reset it yourself, you need a utility from Epson, which you can get at this link: https://ipr.ebz.epson.net/ipr/maintenance.do
You can also try this freeware utility that assists to reset counters: http://fix-your-printer.blogspot.fr/2011/12/ssc-service-utility-software-to-reset.html
I hope I was able to help you today. If you are satisfied with my answer, rating my answer with positive feedback with the smiley faces below would be greatly appreciated. If you do have any additional questions please do feel free to post them here. Thank you for using Just Answer! Have a Great Day!.
Hi there, were you able to resolve with the counter reset possibly?