Hi my name is ***** ***** I will be the expert working with you today to help resolve your problem.
what is the operating system you have on the computer.
I am willing to pay £20.00 for your answer but am not willing to sign up for a monthly payment. if this is not possible please cancel my card details. and i will continue trying myself.
ok, I am running windows XP
I have tried as suggested and get the following message:
Run time Error.
This application has requested the run time to terminate in an unusual way.
I have tried the link you sent me but came up with the same error,
then i tried the advanced setting to get rid of the left overs which was all of them. it worked and has been removed.
Thank you michelleclive you are as good as your photo!!!