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Richard
Richard, Engineer
Category: Electronics
Satisfied Customers: 36526
Experience:  Electronics Engineer
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I have an officejet Pro 8600. I have just had a new computer.

Resolved Question:

hi I have an officejet Pro 8600. I have just had a new computer. how can I connect my printer
Submitted: 2 years ago.
Category: Electronics
Expert:  Richard replied 2 years ago.
Thank you for your question, my name is ***** ***** I look forward to assisting you.
Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.
Do you still have the old computer available that can print to the printer?
Customer: replied 2 years ago.

I have the printer connected to my laptop via the router

Expert:  Richard replied 2 years ago.
Thanks John
Is it a windows laptop and if so which version eg: XP, 7?
Customer: replied 2 years ago.

XP7 new desktop is windows 8

Expert:  Richard replied 2 years ago.
Is it windows XP or windows 7 John?
Customer: replied 2 years ago.

Xp home premium on laptop windows 8 on new desktop

Expert:  Richard replied 2 years ago.
Thank you
Is the XP computer connecting to the printer via the USB cable? Or without a cable?
Customer: replied 2 years ago.

without cable

Expert:  Richard replied 2 years ago.
Thank you
On the XP computer, click Start, Printers and Faxes.
Right click the printer and select Ports.
Tell me which port is selected (checked) please.
Customer: replied 2 years ago.

LPT1, 2 AND 3 PRINTER PORT

Expert:  Richard replied 2 years ago.
which one has a check next to it John?
On the XP computer.
Customer: replied 2 years ago.

SORRY THAT WAS PORTS ON SERVER

PRINTER ON CN3A7E3

Expert:  Richard replied 2 years ago.
And on the old computer you can still print wirelessly correct John?
Customer: replied 2 years ago.

YES

Expert:  Richard replied 2 years ago.
ok, on the windows 8 computer press the windows key and then type in devices and click on device and printers.
Then in the new window click on Add a Printer.
Choose network printer and let it search
when it has completed, if you see the printer listed, click on it in the list and click next to complete the install.
Once done, print to it to make sure it is working.
I can also do these steps for you, and have made a request via Additional Services. This is optional, and if you choose to do this, I can, with your permission, remote into your computer while you watch and do all these steps (and deal with any problems that arise during them) for you. Or if you do not choose to take this service, we can continue here. This is no problem at all. Just let me know please.
Let me know the results please
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