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Richard
Richard, Engineer
Category: Electronics
Satisfied Customers: 36526
Experience:  Electronics Engineer
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I have an Olympus Digital Voice recorder

Customer Question

I have an Olympus Digital Voice recorder VN-8700PC and want to transfer a recording on to my computer. I have done in the past and there are recordings on the machine but I've forgotten how to install the recording. Please call me on 02380 615 688 and guide me through how to do it Graham XXXX

Submitted: 2 years ago.
Category: Electronics
Expert:  Richard replied 2 years ago.
Thank you for your question, my name is ***** ***** I look forward to assisting you.
Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.
It is easier if I show you on your computer Graham, as I can step you through this. It is an additional service though as we work via messages here.
I have made the offer, please reply to it and I can then connect to your computer and show you how.
Richard and other Electronics Specialists are ready to help you
Customer: replied 2 years ago.

Sounds fine to me though will I be able to remember how to do it in the future.

Expert:  Richard replied 2 years ago.
We will write down the steps.
Can you please go to www.teamviewer.com
Click on Download in the top right.
Go down to "TeamViewer Quicksupport"
Click on Download and download and run the program.
It will give you an ID and a Password.
Please give me the ID (leave a space between each character eg: 1 2 3 4 5 6 7 8 9) and the password ***** your next message to me here.
Do not close the program, but leave it open.
I can then connect to your computer.
Thank you
Customer: replied 2 years ago.
###-##-#### 9461
Customer: replied 2 years ago.

ID is 3 2 2 8 8 2 8 8 9

password ***** ***** 4 6 1

Expert:  Richard replied 2 years ago.
Im trying to connect Graham, but your computer keeps giving an error
Can you restart the computer, run Teamviewer again and give me the new password ***** connect please
Customer: replied 2 years ago.

Can we please forget the whole thing. I'm a journalist and I needed a very quick solution. It hasn't happened so please don't do any more than organise my refund

Expert:  Richard replied 2 years ago.
ok... but to show you this I need you to just restart and run the Team Viewer program
But you can request your refund here
http://ww2.justanswer.com/help/how-can-i-request-refund
Thanks
Richard