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Richard
Richard, Engineer
Category: Electronics
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Experience:  Electronics Engineer
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Tom tom completely dead in car this evening working OK

Resolved Question:

Tom tom completely dead in car this evening
working OK this morning nothing changed
Submitted: 1 year ago.
Category: Electronics
Expert:  Richard replied 1 year ago.
Thank you for your question, my name is ***** ***** I look forward to assisting you.
Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.
Can you remove the charger the hold the power button down for 60 seconds then release.
Connect the charger, wait 5 minutes then try to turn it on.
Let me know the results please
Richard, Engineer
Category: Electronics
Satisfied Customers: 33846
Experience: Electronics Engineer
Richard and 2 other Electronics Specialists are ready to help you
Customer: replied 1 year ago.

Richie

Many thanks seems good to go

Russell

Expert:  Richard replied 1 year ago.
Perfect
It was the firmware that had an issue, and needed a hard restart. We did this just then. It will now be ok.
If you would like any additional information or assistance, please do not hesitate to let me know.
And if you can take a second to rate my service, that would be greatly appreciated.
Thank you

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