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Richard
Richard, Engineer
Category: Electronics
Satisfied Customers: 38513
Experience:  Electronics Engineer
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Every time I dial a number onmy land line, I get someone

Customer Question

Every time I dial a number onmy land line, I get someone telling me I have been automaticaqlly transferred to talktalk. They gon on to offer me various options all of which involve payment of money. My landline number is ***** My mobile number is ***** Please help WE J XXXXXX

Submitted: 2 years ago.
Category: Electronics
Expert:  Richard replied 2 years ago.
Hi there and welcome
Is this when you try to dial someones number or when someone tries to call you?
Customer: replied 2 years ago.

When I try to dial someone OK for people calling me

Expert:  Richard replied 2 years ago.
Also if you try to dial your own Mobile phone William?
Customer: replied 2 years ago.

No answer from mobile phone

Expert:  Richard replied 2 years ago.
ok, but you did or did not get the message?
Customer: replied 2 years ago.

No message from mobile but the land line rang. picked it up but it rang off straight away

Expert:  Richard replied 2 years ago.
Ok, it looks like an issue has occurred with your account and possible a transfer to another provider was done.
You will need to call William for security and privacy reasons and you can call on 0870(###) ###-####
Have them check why your account was transferred and what issue there currently having on your account so it can be rectified.
Once done and the correction made, you should then be able to call out again.
Let me know the results please.
Thank you
Richard and other Electronics Specialists are ready to help you
Customer: replied 2 years ago.

OK problem solved. There was an unusual series of calls on my line which theyb queried. Now resolved. Thanks for your efforts

Expert:  Richard replied 2 years ago.
Your welcome William.
Richard