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`Hello and thank you fpr getting in touch.
My printer is a Kodak ESP.2s The printhead in the printer is defective and will not print. Further, I cannot remove it in order to insert a replacement. As you know it should come out under finger pressure. That does not happen. That is the issue.
I have looked at the cover lid. On the left hand outer edge it states quite clearly Kodak ESP3.2s. The machine was supplied to me by Kodak as was the new printhead
I have now pressed the button as suggested. There has been no response
Nothing happens. The button does not move nor does pressing it result in the ink cartridge casing easing enough to come out, if I make myself clear