Can't take this any further because I'm puzzled and worried that my email address has been registered with yourselves by someone else. I've had this email address for a very long time (*****@******.***) and surely BT would have advised if there was someone else??? Judith
Richard, thank you for sending email. I feel I've got it all wrong! There's a Sim Card (very small), an adapter card and a battery. The picture of the Sim isn't the same as the one I have, but it seems to go onto the smaller space inside the case, and then does the battery slide across the top?
So, do I need to use the adapter?
Sorry, Richard, I seem to have put that badly! Although it's small, it does it in one of the smaller slots of the two.
Thank you for giving me confidence to try again... I've fixed the chip into place and slid the battery across the top. Now, I just need tom charge her up............Again, many thanks! Judith