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Richard
Richard, Engineer
Category: Electronics
Satisfied Customers: 36526
Experience:  Electronics Engineer
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I have no sound on my Samsung monitor

Resolved Question:

I have no sound on my Samsung monitor
Submitted: 2 years ago.
Category: Electronics
Expert:  Richard replied 2 years ago.
Thank you for your question, my name is ***** ***** I look forward to assisting you.
Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.
Can you tell me the make and model of the computer please?
Thank you
Customer: replied 2 years ago.

Hewlett packer

sd300-522d300ny

Expert:  Richard replied 2 years ago.
I dont have anything for that model Alan
Is it a laptop or a desktop computer?
Customer: replied 2 years ago.

desk top computor

model g5210uk

model no xh680ea#abu

Expert:  Richard replied 2 years ago.
Thanks Alan
On the front you see two stereo Jacks. One is for the Microphone and one for the headphones. Its the one with the headphones on it you connect the speakers to and this will give you sound
If you have any problems, or would like any additional information or assistance, please do not hesitate to let me know.
And if you can take a second to rate my service, that would be greatly appreciated.
Thank you
Customer: replied 2 years ago.

there is a connection from the monitor to the computer.but on my previous monitor the connection to the computer also had a

attached a pin attachment to the sound at the back of the computer

I now get an error message no audio device is installed

the connection to the computer is to big to go into the front

Expert:  Richard replied 2 years ago.
Does this monitor have a pin Alan? As if its too big, its not a connection for sound.
Customer: replied 2 years ago.

no both connections are screw in with two screws

Expert:  Richard replied 2 years ago.
Ok, thats the video connections Alan, that's not for sound.
If you want to have sound, you will need to purchase computer speakers in order to play sound from the computer, or use headphones.
But the plugs you have are for video, not for sound sorry.
If you would like any additional information or assistance, please do not hesitate to let me know.
And if you can take a second to rate my service, that would be greatly appreciated.
Thank you
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