How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Eng. Andres Your Own Question
Eng. Andres
Eng. Andres, Engineer
Category: Electronics
Satisfied Customers: 68
Experience:  Electronic Eng. Electronics Specialist. Circuit designer
54002000
Type Your Electronics Question Here...
Eng. Andres is online now

I currently have a samsung Galaxy 3 with voda phone and need

Customer Question

I currently have a samsung Galaxy 3 with voda phone and need to transfer to iphone 6+ with the same company, please help me
Submitted: 2 years ago.
Category: Electronics
Expert:  dresteve2000 replied 2 years ago.
Hi, I am A. Stevens here to help with your question!You might need to contact Vodafone customer care for them to activate the new SIM. Did you purchase the iPhone online?
Customer: replied 2 years ago.
I purchased phone on line
Expert:  dresteve2000 replied 2 years ago.
Thanks for that info, yes you would need to call Vodafone customer care and have them activate that new SIM in your iPhone
Expert:  dresteve2000 replied 2 years ago.
You could also do it online here: http://www.vodafone.co.uk/vodafone-uk/forms/sim-swap/
Customer: replied 2 years ago.
Can't get on line to them help
Customer: replied 2 years ago.
I've no more info but still need help to use my iPhone, can't find anyone to help!!
Customer: replied 2 years ago.
Sorry but you have been no help at all. I demand my money back thanks
Expert:  dresteve2000 replied 2 years ago.
Sorry it hasn't been resolved but have you been able to go to that link?
Expert:  dresteve2000 replied 2 years ago.
http://www.vodafone.co.uk/vodafone-uk/forms/sim-swap/
Expert:  dresteve2000 replied 2 years ago.
Vodafone needs to activate your new sim before the phone will work...