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Pete
Pete, Engineer
Category: Electronics
Satisfied Customers: 17655
Experience:  Over 16 years of experience in the Electronics and IT industries.
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I have a roland gx-300 cutter, i have installed both the

Resolved Question:

Hi I have a roland gx-300 cutter, i have installed both the Roland Cutstudio and the driver for the cutter but when in cutstudio and i go to "cutting" the gx-300 is not in the drop down box to select. If i go to "pc settings" then "devices" the gx-300 is listed under "other devices.
any help would be great thanks
Submitted: 2 years ago.
Category: Electronics
Expert:  Pete replied 2 years ago.
Hi there,
Where did you install the driver from?
Try installing the latest driver available from the Roland website for your operating system:
http://support.rolanddga.com/_layouts/RolandDGA/productdetail.aspx?pm=GX-300
Customer: replied 2 years ago.

Hi Pete

I installed it from the disc supplied.

I have just installed the driver from the roland site, I followed all the instruction and all seemed to go well. but the cutter is still not showing as an opption in cutstudio.

Is there anything else I could try

Many thanks

Rob

Expert:  Pete replied 2 years ago.
Hi Rob,
If it is still not showing when the latest driver has been installed, check in Device Manager on the computer for any errors or warning messages.
Let me know if you would like me to check remotely.
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